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Refund & returns policy

See also our Privacy statement & website terms

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Please find below the following terms and conditions:

1. Refund and Returns Policy

2. Our Product Delivery Policy

3. Product Information and Pricing

4. Safety Warning


1. Refund and Returns Policy


This Policy relates to any products purchased from our Online Shop.

We believe you will be delighted with your purchase but if you are not entirely satisfied it may be returned for an exchange or full refund within 14 days of receipt. Refunds will be made within 14 days of receipt of goods returned, providing they are in an undamaged condition.

If you need to return an item to us please contact us using the contact details at the end of this page stating whether you require an exchange or refund and enclose it with your parcel.

For refunds please use this web form.

For returns - e.g. wrong item was delivered - please use this web form.


Postal address:

Convenience Cans Limited

Unit 7B
Prospect Business Centre
Prospect Road
Cowes, Isle of Wight
PO31 7AD

We reserve the right not to accept returned goods after 14 days or if the goods are in a damaged condition. This guarantee is in addition to your statutory rights.


2. Our Product Delivery Policy

Deliveries will be made to the address supplied by the customer. Please ensure that all information given is correct, including postcode, contact email and telephone number. Your delivery package will be sent out standard 2nd class post and can be sent to a home or work address.


3. Product Information and Pricing

The price of goods shown in our on-line shop is inclusive of Vat. There will be an additional charge for delivery which is shown in the on-line ordering process.

Please note - postal rates for a small packet (UK) between 0 - 750g is currently £2.20 2nd class. Currently all purchases come with free delivery.


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